Returns and Refund

• Our products once used will not qualify for a return/exchange.
• Your order is only eligible for a return if the product delivered has physical defects, or an incorrect item has been shipped to you. To issue a return, please submit your request here. Please make sure you have images of the damage/defect along with your request for us to approve it. Any request without images will be rejected for a return/exchange. 
• If your return request has been accepted, you can either avail a product code for an amount equivalent to the order placed, or have it exchanged.
• A return request must be submitted within 7 days of delivery.

Cancellation Policy

Orders can only be cancelled within 24 hours of placing the order. To cancel your order, please write to us on hello@masicbeauty.com. Your refund will be processed within 7-10 business days from the date of cancellation.